To download the Veritas-customer-registration-key.json file, follow these steps:
: Log in to the Veritas Support Portal and navigate to the Veritas Entitlement Management System (VEMS) to confirm your administrator profiles are added.
Product Name (e.g., NetBackup, Backup Exec, Enterprise Vault) Entitlement ID Customer Name or Account Number Step 3: Generate the Customer Registration Key Locate the correct entitlement row from the generated list. Look at the right-hand column for available actions.
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For UNIX and Linux-based NetBackup master servers, the JSON file is expected in the following directory: How To Download Veritas-customer-registration-key.json
If your Veritas UI differs or the key must be obtained via API/CLI, follow these steps instead:
Store your downloaded .json file in a secure repository, such as a company-wide password manager, encrypted network share, or version-controlled DevOps vault.
Once logged into VEMS, you need to find the specific product that requires the registration key.
Yes, if you download the aggregate registration key . This key includes all your account IDs and can be used on all your master servers. NetBackup will still prompt you to assign specific account IDs to specific servers if needed. To download the Veritas-customer-registration-key
; rather, it is a registration key that connects your master/primary server to the Veritas telemetry portal Steps to Download the Registration Key To obtain the correct file, follow these steps via the Veritas Smart Meter portal : Access the Veritas Smart Meter portal using your Veritas Account Manager credentials
How to Download Your Veritas Customer Registration Key ( .json )
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Choose the option to and browse to your Veritas-customer-registration-key.json file. I can provide the exact for your specific operating system
If you encounter persistent issues, the official Veritas Support Portal offers additional resources. Good luck with your deployment!
: If you manage multiple account IDs, you can download an aggregate key that works across all your master servers Key Usage and Best Practices Do Not Rename : Never modify the file name; it must remain veritas_customer_registration_key.json Installation Path
A Veritas customer registration key.json file is a JSON (JavaScript Object Notation) file that contains a unique registration key for your Veritas product or service. This file is used to authenticate and validate your license, allowing you to access Veritas support, updates, and other premium services.
