Does this crash happen on or just one specific file ? Are you using any custom third-party plugins or add-ins? Share public link
Before attempting advanced fixes, rule out common environment issues:
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This occurs because the installer’s database (the MSI file) contains a record for a file that is either missing from the installation media, corrupted during download, or blocked by system permissions. Common Root Causes Corrupt Installation Files
The Windows Installer may trigger Error 2602 if it does not have the elevated rights required to write to the C:\Program Files directory or the Windows Registry. Does this crash happen on or just one specific file
: Insufficient free hard disk space, specifically for temporary installation requirements. Autodesk Community, Autodesk Forums, Autodesk Forum Recommended Solutions Run as Administrator : Ensure you are logged into a Windows account with full Administrator permissions before launching the installer. Update Dependencies : Update or repair the Microsoft .NET Framework to the latest version supported by your AutoCAD release. Disable Security Software
Temporary files can become corrupted and cause installation conflicts. Press Windows Key + R . Type %temp% and hit Enter. This occurs because the installer’s database (the MSI
Follow these structured strategies sequentially to resolve the issue and successfully complete your installation.
If you are getting this error while trying to reinstall or update, it means an old installation is likely broken. Go to Start > Autodesk > . Select all AutoCAD components and remove them. Reboot your computer. 5. Clean Up Leftover MSI Files (Advanced)
Choose the or Reinstall option within the Autodesk maintenance wizard. 6. Use the Microsoft Install/Uninstall Troubleshooter
What “Internal Error 2602” is (and isn’t)