[Mention if there are any "Search" or "Scan" failures]. Troubleshooting Already Performed:
If you are seeing this error in your WUAHandler.log or UpdatesDeployment.log on client machines, it generally indicates a failure in the communication or certificate handshake between the client and the management point during the update process.
This means that the SCCM client is unable to locate, validate, or use the required certificate for secure communication with the Management Point (MP) or Distribution Point (DP). This issue is most common in environments that enforce or utilize Public Key Infrastructure (PKI) for securing client communications. Common Symptoms: Software updates fail to install on client machines.
To fix error 0x87d00215, follow these steps: Failed To Get Targeted Update Error 0x87d00215
If behind corporate network or VPN, temporarily:
There are three primary categories of causes for this error:
The Microsoft Microsoft Endpoint Configuration Manager (MECM / SCCM) error translates to "Item not found" . This client-side patching deployment issue surfaces when an endpoint attempts to evaluate software updates but cannot locate the necessary deployment metadata, update packages, or server roles. It commonly prints as GetUpdateInfo - failed to get targeted update, error = 0x87d00215 in the client's UpdatesDeployment.log file. [Mention if there are any "Search" or "Scan" failures]
net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc ren %Systemroot%\System32\Catroot2 Catroot2.old ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old net start bits net start wuauserv net start appidsvc net start cryptsvc
Verify that the Boundary Group is associated with a Distribution Point. 5. Repair or Reinstall the SCCM Client
Before diving into solutions, it is crucial to understand why this error occurs: This issue is most common in environments that
For persistent cases, a Windows in-place upgrade (using the Media Creation Tool) reinstates update components without losing apps or data, often eliminating the error entirely.
Error 0x87d00215, "Failed to get targeted update," is a common issue in SCCM that can be frustrating to troubleshoot. However, by following the step-by-step guide outlined in this article, you should be able to resolve the issue. Remember to verify SCCM configuration, check communication issues, verify permissions, check for corrupted data, update dependencies, and retry the update deployment. If additional troubleshooting steps are needed, consult the SCCM community and use SCCM tools to resolve the issue.