Business Analysis Techniques: - 123 Essential Tools For Success

: Analyzes problems from six perspectives: Customers, Actors, Transformation, Worldview, Owners, and Environmental constraints. The Must-Have Software Toolkit

PESTLE evaluates the external forces impacting an organization. Analysts categorize micro and macroenvironmental factors into six distinct lenses to identify threats and market entry opportunities:

High Power ┌────────────────────────────┐ │ │ │ Keep Satisfied │ Manage Closely │ │ │ │ ├────────────────────────────┤ Low │ │ High Power │ Monitor Only │ Keep Informed Power │ │ │ │ └────────────────────────────┘ Low Interest Power/Interest Grid Decision trees use a tree-like model of decisions

: Using "5 Whys" to reach fundamental issues.

Decision trees use a tree-like model of decisions and their possible consequences. They calculate expected values to help teams choose between alternative paths. 38. Force Field Analysis Force Field Analysis One-on-one interviews allow analysts to

One-on-one interviews allow analysts to deeply explore a stakeholder’s needs, frustrations, and goals. It builds strong relationships and uncovers hidden requirements. 15. Observation (Shadowing)

Focusing on the 20% of causes that generate 80% of the defects. 23. Functional Decomposition

The final step is ensuring the solution built is the solution needed.

Aligning production rate with customer demand rate.

: Ensuring alignment between mission, objectives, strategy, and tactics.

VSM is a lean-management method that illustrates the flow of materials and information. It categorizes process steps as value-adding or non-value-adding to eliminate waste. 23. Functional Decomposition