The error's full name is To understand this, you must first know the difference between a standard operation panel and a Smart Operation Panel.
The main controller board itself may be damaged. Step-by-Step Troubleshooting Guide Follow these steps in order to resolve the issue. 1. Perform a Full Power Cycle (Most Common Fix) A simple restart can fix a "stalled" controller board. Turn off the main power switch on the machine. Unplug the copier from the wall outlet.
If you replaced the operation panel with a used unit from a different model, or if a technician flashed the wrong panel firmware, the controller will reject the panel, showing SC673-10.
If the screen remains black, or if the communication fault is immediate upon startup, the panel assembly may require a physical replacement. sc673-10 ricoh error
: The system settings within the software do not match what the hardware expects. Specifically, a setting known as SP5-748-201 is turned off when it needs to be turned on. 🛠️ Common Causes of the Error
Fluctuations in power can prevent the internal components from reaching a "ready" state in time. Troubleshooting Steps Cold Reset: Turn off the main power switch.
When this error triggers, the problem usually lies within the connection, power delivery, or the hardware components linking the main body of the printer to the display panel. The most common culprits include: The error's full name is To understand this,
is a "Communication Error (Controller to Operation Panel)" with subtype 10 . Unlike general communication errors (e.g., SC672), this one specifically indicates that the Controller board (CTL) successfully established physical link with the Operation Panel but failed to receive the correct startup handshake or identification packet from the panel's internal computer. In plain English: The printer's main brain can see the screen's brain, but the screen's brain isn't talking the right language or is crashing during boot.
Internal component failure within the touch screen assembly can prevent it from responding to the controller.
: The flat ribbons or wires connecting the display screen to the main body can wiggle out of place over time. Unplug the copier from the wall outlet
For prompt assistance with repairs or to obtain replacement parts for your Ricoh device, contact a qualified technician or authorized support service.
If all the previous steps fail, the issue may be with the hardware itself. At this point, it is highly recommended to contact a certified Ricoh service technician. They can:
A minor firmware freeze or power fluctuation during boot-up.
After replacing a controller board, you must update the panel firmware via SD card before first boot – otherwise SC673-10 will appear immediately.