Unplug your Jieli Bluetooth dongle (if using an external USB adapter).
Once I have those details, I can find the specific .inf file parameters for your exact chip revision.
It's helpful to know exactly what device you're working with. The "JieLi BR17" isn't a standalone USB dongle you buy. Instead, it's the internal Bluetooth controller chip made by Zhuhai Jieli Technology. You'll likely find it in: jieli br17 bluetooth driver windows 10 fixed
Disable your antivirus temporarily. Some of the driver tools are flagged as "Potentially Unwanted Programs" (PUPs) because they modify system drivers, but they are safe for this specific fix.
Windows 10 has an aggressive power management feature that shuts down Jieli BR17's USB controller after 5 minutes of inactivity, causing a "driver stopped working" error. Unplug your Jieli Bluetooth dongle (if using an
Missing BTH.inf association or a conflict with existing Realtek/Intel Bluetooth stacks. 🚀 Step 1: Force Update via Microsoft Catalog
The root of the Jieli BR17 driver issue lies in the nature of the hardware itself. The BR17 is a highly integrated chip designed for cost-effective audio solutions. Unlike major brands such as Intel or Broadcom, which have drivers readily available through Windows Update or manufacturer websites, Jieli chips are often generic "white-label" components. Consequently, when a user plugs a headset containing the BR17 chip into a Windows 10 machine, the operating system attempts to match the Hardware ID with its generic database. When this fails, the Device Manager displays a yellow exclamation mark under "Other devices," labeling the item simply as "Bluetooth" or "Unknown Device," and the user is left without audio or connectivity. The "JieLi BR17" isn't a standalone USB dongle you buy
Jieli chips are notorious for disconnecting when Windows 10 enters a low-power state. In , find your Bluetooth adapter. Right-click it and select Properties . Go to the Power Management tab.